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Business to Business - Sample Studies

Type of
Product
Key Issue

Methodology

Key
Learning

Building Materials Message & Strategy

Pre-scheduled In-Depth Interviews
- Building owners, architects, general contractors

Developed a buyer-based overview of the competitive marketplace, with special findings based on geography, function, building size and current suppliers.

Allowed distillation of stronger competitive message and more focused targeting.

Employee Benefits Optimize Service

Focus Groups
- Eligible employees
- Users and non-users

Identified communications shortfalls and key barriers to trial.  Recommendations included better supervisor training and internal communications.

Industrial Energy Use Gain Share

Pre-scheduled In-Depth Interviews
- Operations and general managers

Provided insights on current energy purchase patterns and receptivity to new sources.  Special audits and two new purchasing programs were launched based on the findings.